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Monterey - Network Application Programmer

PREFERRED SKILLS: Strong Communication Skills oStrong Analytical Skills oWork well on a team as well as individually oSelf-Starter •Technology Requirements: oJAVA/J2EE including Servlets, JDBC, JAVA Beans, XML, and XSLT. oJAVA oApache Struts, Log4J, Ant, JUnit, and CVS oKnowledge of and experience in Internet services architecture and Web-based programming languages in order develop and implement web sites related to personnel selection and classification. This includes experience with JAVA-based web development, HTML, and JAVA script. oWorking experience with RDBMS (Oracle) and demonstrated ability to write SQL statements as required. oOracle J Developer, SUN One Studio is desired, including application deployment. Functions: oInteracts with the client and business analysts to gain an understanding of the business and technological requirements oAnalyzes requirements and develops technical design oDevelops technical specifications document oDevelops code oDevelops and executes unit test plans oDevelops and maintains technical documentation oApplies metrics to monitor performance This is a 1yr contract

Muncie - Senior TSS System Engineer

Job Description: As a senior member of the Technical Support Services (TSS) team in Itasca, the primary function of the Senior TSS System Engineer is to serve as a Subject Matter Expert in the support of the company’s Technical Support, Network Operations Center, and Engineering teams. This individual will be part of a team of engineers responsible for providing expert third-level technical assistance within the company. Provided support may be complex in nature, require considerable judgment, initiative, and specialized technical knowledge to resolve problems and/or develop recommended solutions. This individual will interact with the company’s various technology vendors, and will be expected to lead problem resolution efforts, direct and coach less senior engineers as appropriate, and take ownership within the TSS team for the maintenance of end-to-end connectivity and performance. Key Responsibilities: · In response to calls for assistance from lower level technical support engineers, provide expert assistance in evaluating, diagnosing, isolating, and repairing network faults and issues. Oversee and direct troubleshooting efforts to resolve issues as they occur. · Lead network outage recovery efforts. Develop work-arounds to problems, where possible. · Formulate effective approaches to resolving specific issues, and keep management apprised of the status of problem resolution efforts. · Work with other Company engineers and 3rd party vendors to arrive at permanent solutions to network issues. · Review and approve technical bulletins that document issues and workarounds to them. Write bulletins as necessary. · Develop tools, as required, in support of the activities of the Technical Support Services organization. · Assure complete and accurate documentation capturing the symptoms, root cause, and resolution of issues. · Analyze data from the Network Management System, Trouble Ticket System, and other sources to identify and isolate network impacting issues. Develop and execute action plans to resolve systemic issues · Actively contribute to the development of effective and efficient support processes. Improve the efficiency of the TSS organization by deploying best support practices throughout the team. Qualifications: · MS degree in Computer Science, Computer Engineering, EE, or related discipline required. PhD preferred. · 10 or more years of directly related experience · CCNP, CCSP, CCVP or higher Cisco certifications a definite plus. · 8 or more years experience in the design and troubleshooting of EV-DO networks including: · Extensive EVDO system architecture, design, expansion, and performance optimization experience · Change Management (CM) Fault Management (FM), Operations and Maintenance (O&M) features and functionality. · RF performance tuning and/or optimization experience a definite plus · Working knowledge of local area wireless networking architectures, technology, and standards, including 802.11b and 802.11g a plus. · Excellent written and verbal communications skills · Telecom switching experience a plus For consideration, submit your resume to jobs@springboardgrp.com. This is a contract-to-hire position. *Only candidates who meet the minimum qualifications will be contacted. Candidates should be willing to relocate to Itasca with no relocation package offered.

Newjersey - IT Manager - Hedge Fund

This is an opprotunity to get in early at a rapidly growing hedge fund in the Jersey City / NYC Market. What they are really looking for is someone that has experience either at a hedge fund or in a trading environment. If you have at least 3 years and a solid education it's a great opportunity. It's a company where the partners know your name. Hedge fund is in need of an experienced IT Manager to join a team that is expanding a rapidly growing proprietary trading platform. This is an extraordinary opportunity to work with a dynamic company postured to continue its rapid growth. If you have strengths in the areas below, don’t mind rolling up your sleeves and want to apply and expand your skills, we would like to speak with you. Required Experience: •Experience in network support: Cisco router, VPN, and firewalls. •Experience in Window PC and window 2003 server support. •Knowledge in PC and server hardware. •Thorough understanding of TCP and UDP •College Degree •Strong Organizational and multi-tasking skills in a demanding environment •Strong follow-through and initiative-taking ability •Minimum 3 years experience Preferred: •Database knowledge •Experience in trading application support

Newjersey - CRM Software Consultant Position

CRM Software Consultant Position At the present time, we have an incredible opportunity for you to unite with our team as a software consultant for Sage CRM SalesLogix. This opportunity is open to residents in thetri-state metropolitan area as well as Pennsylvania. However, this position is not privileged for company-paid relocation. Responsibilities:- •On-site performance and containment of SalesLogix CRM Software •Analyze customers' business requirements and aspirations and convert the use of the system in order to meet those aspirations •Create and maintain positive customer relationships •Participate in the maintenance of our specialized information in our client- seeking database •Achieve the goals and principles that are arranged for you by your manager •Stay on top of product releases and new features Required Skills:- •Team player who obtains a goal-oriented personality •Excellent communication skills with the ability to problem solve •Familiarity with broad database programs and operating systems •Being able to understand the customer relationship management packages Qualification:- •A Bachelor's Degree in accounting or business management is preferred •Knowledge of Crystal Reports®, MS SQL Server, Sage CRM SalesLogix or other mid-market programs •Precise training in Microsoft-related coursework a plus •Consulting experience in a technology related corporation a plus •CPA a plus About Shelko Consulting LLC Shelko Consulting LLC is a single source for expertise in business software that offers software solutions, needs analysis, implementation, custom reports, training and supportservices to a wide list of clients throughout the eastern United States. Shelko Consulting LLC has more than 13 years of experience in customizing and implementing accounting and CRMsoftware systems for small to mid-size companies in need of computerization services. To learn more about Shelko Consulting please visit: Accounting Software - Sage MAS 90 and MAS 200 ERP Sage MAS 500 ERP Software CRM Software - Sage CRM SalesLogix SageCRM.com Sage MAS 90 ERP Web Demo Sage MAS 500 ERP Web Demo Sage CRM Saleslogix Web Demo http://www.myspace.com/accountingsoftware http://www.friendster.com/crmsoftware http://360.yahoo.com/accountingcrmsoftware

Newjersey - 1.8m VSAT installers

Installation of 1.8m three axis motorized receive/transmit antenna systems at designate sites. The antenna shall be mounted in place on customers foof providing for a clear line of site to the designated satellite. Up to 500 ft of approvd vinyl coas cable from the antnna to the indoor rack location and standard drilling up to 2 though walls or floors as requred to pass cable to include resealing, patching. Also run Control Power Sensor cabling from the antenna to the rack location. Program RCI controller and peak antenna from optimal signal on the assigned primary and alternate satellite locations with respect to the VSAT BUC polarity requirements , connect VSAT satellite modem IRD RX port to the designate RX polarity,connect to VSAT Satellite modem IRD TX port to the ODU BUC aligned to perform 1dBm compression test power level adjustment with satellite operator and NOC, request VAST option file download from the NOC based on compression test results, and validate through VSAT space link from LAN to and from SAT0 WAN. Outdoor cable connector and cable entry point shall be properly sealed against weather. Installation should be properly grounded per NEC specification and all feed cables shall be labeled. Clean Site and receive customer sign-off . Wall Mount installtaion service shall include materials and labor specified above for a 1.8m antenna on customers building. Properly grounded per NEC Specification. Customer site shall provide for mountable wall, which will provide a clear line of site to the designated satellite. Custom or pole mounting shall be evaluated and proposed based on site survey.

Newjersey - CABLE TV & PHONE INSTALLERS

RAD Communications, Inc. is currently looking for cable tv and phone technicians in the Monmouth/Hamilton/Jackson/Morris areas across NJ. Experience a plus, but is not required. Paid training for those who require it. Sign on bonus potential for those who are already experienced. All positions are full time. This job has great benefits, including: 1. Company truck (after 90 days of employment) 2. Uncapped income potential 3. Good benefits package 4. Great working environment We are looking to hire immediately. If you are interested, please respond to HR@rad-communications.com and place "CRAIGSLIST" in the heading. Come work for an employer that cares about you and your FUTURE! Contractors Welcome ** All candidates must submit for a background search and drug sample before being hired. RAD Communications is an EEO employer.

Orlando - Freelance - Network Cable Installation

Hi there, We need some more CAT-5e cabling installed in our office. We require approximately 50 cable drops to be added. Only one of these drops needs to connect the second floor to the first floor. The remaining cables connect individual users to a patch panel on each floor which will be 30 feet away at most. Our office setup is very standard; all cabling will run over the top of standard office ceiling tiles and down sheetrock walls (standard office setup). WE WILL PROVIDE ALL THE MATERIALS, you provide the labor. Please send me your quote for your hourly cost and some information about why we should select you. This project needs to be completed very shortly, so expect a quick decision. Thank you for your interest.

Orlando - Good on the phone? Serious inquries only!

Learn how many like yourselves are using their "no fear" attitude to plant the seeds of success for themselves and thier families! If you would like to learn how you can put your skills to use and find your self with an aggressive income in the next 3-6 months than you need to attend one of our live, FREE, NO OBLIGATIONS seminars. Judge for yourself, what Success Magazine calls one of the best road maps to financial gains for the past 6 years and for the forseeable future. If you would like to know more about a publicly traded company at the top of its industry along with: -Health benefits -certified training w/college credit -Tax savings -Stock Ownership -Mentorship and support Then you owe it to yourself to call us or attend an upcoming presentation, there is no obligations and nothing to lose! Call today! 407.472.5702

Orlando - Network Systems Specialist

Network Systems Specialist The candidate must have the following skills: • Analyze, design, test and evaluate wireless network systems (i.e., LAN, WAN, VoIP, Internet) • Perform network modeling • Prepare project proposals and technical docs • Install, Configure & Support LAN, WAN & Internet Systems or segment of network systems • Position involves use of one or more of the following: Complete knowledge of IP networking, including routing, switching, load balancing, firewalls, and performance monitoring. Extensive Wireless experience is a PLUS. Successful candidates will have strong technical trouble shooting skills, extensive technical knowledge and an aptitude for networking solutions. Proven ability to successfully design, implement and manage a project from start to finish is a strong plus. In addition, we expect you to have a very strong work ethic, good discipline, be a team player and be dedicated to continuing to be the best in your field. Candidates must be professional in appearance and presentation, as you will be interacting with clients. In addition, candidate must have strong written and verbal communication skills and be able to effectively communicate ideas to others. Ideal candidates will be expected to perform other duties as related to technical support necessary to achieve customer satisfaction. Ability to travel and handle customers with tact and patience, perform a variety of tasks under pressure, and be open to changing assignments on short notice as required. Education: • Bachelors degree in related field - CCIE Cisco certifications a PLUS. •4 years experience or a combination of education training and or experience. •Bilingual a plus No Relocation is offered for this position - Green Card Holder, or US Citizen only.

Peoria - Senior TSS System Engineer

Job Description: As a senior member of the Technical Support Services (TSS) team in Itasca, the primary function of the Senior TSS System Engineer is to serve as a Subject Matter Expert in the support of the company’s Technical Support, Network Operations Center, and Engineering teams. This individual will be part of a team of engineers responsible for providing expert third-level technical assistance within the company. Provided support may be complex in nature, require considerable judgment, initiative, and specialized technical knowledge to resolve problems and/or develop recommended solutions. This individual will interact with the company’s various technology vendors, and will be expected to lead problem resolution efforts, direct and coach less senior engineers as appropriate, and take ownership within the TSS team for the maintenance of end-to-end connectivity and performance. Key Responsibilities: · In response to calls for assistance from lower level technical support engineers, provide expert assistance in evaluating, diagnosing, isolating, and repairing network faults and issues. Oversee and direct troubleshooting efforts to resolve issues as they occur. · Lead network outage recovery efforts. Develop work-arounds to problems, where possible. · Formulate effective approaches to resolving specific issues, and keep management apprised of the status of problem resolution efforts. · Work with other Company engineers and 3rd party vendors to arrive at permanent solutions to network issues. · Review and approve technical bulletins that document issues and workarounds to them. Write bulletins as necessary. · Develop tools, as required, in support of the activities of the Technical Support Services organization. · Assure complete and accurate documentation capturing the symptoms, root cause, and resolution of issues. · Analyze data from the Network Management System, Trouble Ticket System, and other sources to identify and isolate network impacting issues. Develop and execute action plans to resolve systemic issues · Actively contribute to the development of effective and efficient support processes. Improve the efficiency of the TSS organization by deploying best support practices throughout the team. Qualifications: · MS degree in Computer Science, Computer Engineering, EE, or related discipline required. PhD preferred. · 10 or more years of directly related experience · CCNP, CCSP, CCVP or higher Cisco certifications a definite plus. · 8 or more years experience in the design and troubleshooting of EV-DO networks including: · Extensive EVDO system architecture, design, expansion, and performance optimization experience · Change Management (CM) Fault Management (FM), Operations and Maintenance (O&M) features and functionality. · RF performance tuning and/or optimization experience a definite plus · Working knowledge of local area wireless networking architectures, technology, and standards, including 802.11b and 802.11g a plus. · Excellent written and verbal communications skills · Telecom switching experience a plus For consideration, submit your resume to jobs@springboardgrp.com. This is a contract-to-hire position. Only candidates who meet the minimum qualifications will be contacted. Candidates should be willing to relocate to Itasca with no relocation package offered.

Philadelphia - Senior Telecommunications Technician

Description Join a great company! We are looking for a Senior Telecommunications Tech – Mobile Devices to fill a position in our Princeton, NJ location. Are you mobile/wireless savvy? Purpose: Provide economical, reliable, state-of-the-art information mobile/wireless technology infrastructure tools to client that promotes communications between employees, customers, vendors and partners, located in the U.S. or abroad, to enhance client’s ability to operate current facilities and to obtain new business. Requirements Primary Responsibilities • Support mobile/wireless telecommunication components/services to provide communications between client employees and external contacts. This includes both internal office telephone systems and wireless telephone provisioning. • Coordinate with external information service providers’ services to the organization to ensure the organization is receiving agreed services. These services include but are not limited to telecommunications equipment purchases and repair services, wireless equipment purchasing and repair, telecommunications providers, paging services, and Blackberry services. • Work with users and wireless vendors to troubleshoot device problems. • Review and maintain wireless accounts to be able to correct any billing discrepancies or unnecessary expenses. • Manage, track, and maintain wireless devices assignment. • Perform additional functions as assigned. Qualifications: • Experience managing service contracts with a variety of wireless vendors. • Excellent customer service skills. • MUST HAVE Experience with Blackberry devices, products and services. • Knowledge of the various cell phone technologies available. • Experience with various client software applications including Microsoft Windows and Office applications. • Excellent organizational skills. • MUST HAVE Experience in Blackberry server administration AND Active Directory. • Demonstrated ability to communicate (verbal and written) with all levels of internal and external customers. Demonstrated presentation skills; demonstrated planning and organizing skills. • ** MUST HAVE Experience with Cisco Call Manager AND Unity telecommunications applications • Demonstrated ability to work independently and as a team member. • Demonstrated ability to set priorities and to respond to changing demands from multiple sources. Ability to exercise discretion and independent judgment in applying established techniques, procedures or standards; demonstrated ability to maintain confidentiality. • Demonstrated analytical and problem solving skills. • Ability to respond to issues and concerns 24 hours a day; ability to work additional hours; and flexibility to travel domestically 5% of time. ***Must have proven Cisco Call Manager, Unity, Blackberry, and Active Directory experience to be considered for this position*** EOE M/F/D/V

Philadelphia - NOC Specialist

Detailed technical skills and knowledge of network equipment, including but not limited to fiber optic electronics equipment. Ability to solve complex technical problems in a timely professional manner. Ability to interface directly with end-user customers, contractors, suppliers and others. Excellent communications skills to work with customers, contractors and other organizations to solve customer and network problems. Required Hands on experience with SONET and/or DWDM equipment similar or equal to: Cisco 15454/15600/15800, Nortel Optera 3500/3400, Nortel DX/LH, Fujitsu 7220/4010, CAC Widebank, Ciena Core Director, Infinera, Cisco MSTP DWDM Troubleshooting familiarity with: OC192, OC3, OC48, OC12, DS1/DS3, Ethernet, T1s and DWDM waves. Apex Systems is a leading provider of technology staffing solutions to Fortune 500 and mid-sized clients across North America. With a core focus on Information Technology, Telecommunications, and Engineering, and a proven recruiting model, Apex Systems has become one of the most in-demand staffing companies around for providing short-term, long-term, and temp-to-perm staffing solutions. Apex Systems offers the following to all employees: Health Insurance - Dental Insurance - Vision Insurance - Life Insurance - Short Term Disability - Hospitalization Coverage - Matching 401(k) – Direct Deposit - Weekly Pay Periods - Overtime Pay – Referral Bonuses Paid Vacations, Holiday Pay, and Training Opportunities are available primarily for long-term contracts. Apex Systems, Inc. is an Equal Opportunity Employer and encourages minorities and females to apply.

Philadelphia - Senior Data Networking

Consulting position for 1-2 months with possible full time 5-6 years background in Operations and Networking. The ideal person would be able to review current operation and network infrastructure to help develop a road map for the future and help resolve current issues(i.e enterprise virus, lockup of servers, data transmission). Help define root cause analysis and working with the team to ensure problems are solved.

Philadelphia - MSO Technician

Contract Length: 1 year Location: Bridgeville, PA Job Description: MSO Technician is responsible for the maintenance and operation of all MSO Fixed Network Engineering equipment to ensure high-quality performance and reliability. Monitors, tests, troubleshoots, and maintains network equipment using preventive maintenance schedules and documented procedures. Activities include: New EBTS activations Support of data fill validation, downloading of changes to EBTS equipment. Maintaining transport layer; DS0, T1 and T3 circuits. Escalation to local and national support teams. Support Engineering and Facilities staff with project related tasks Telecommunication exp - required IDEN Exp - Desired Hours 8:30 am to 5:00 pm Monday - Friday ** NO H1B visas, 1099s or Corp to Corp ** If you would like to be considered for this opportunity, please email your resume to gcavanagh@uitonline.com. Reference Job# MSO368 in the subject line of your email. BE SURE THAT ALL REQUIREMENTS FOR THIS POSITION APPEAR ON YOUR RESUME! We do NOT offer relocation.

Philadelphia - Traveling Network Installer - CCNA - PA

Traveling Network Installer These Engineers will be installing Cisco routers in small offices (2 to 5 phones/office), and linking them into a small call manager. Most of the work is based in Harrisburg however they must be able to travel entire state of PA. CCNA is required, and the candidate should be on the voice track (towards CCVP) - Installing Cisco Routers (2821) - Testing & Troubleshooting - Hands field installation - Installing UPS - SRST and/or IPT (Cisco) Travel - Mileage 48.5 cents/mile (Government Rate) - Lodging (Hotel Reimbursement) Apex Systems, Inc. is an Equal Opportunity Employer and encourages minorities and females to apply. Please submit resumes to jmartin@apexsystemsinc.com if qualified. Thanks.

Philadelphia - Information Security Consultant

Our client is a looking for a Junior level Information Security Consultant...This is a ground floor opportunity to join one of the premier Information Security Practices in the area...Our client is looking for someone with 1-3 years experience in Information Technology, experience working with General Technology, Servers, and Network technology...Must have a college degree, and outstanding interpersonal and communication skills, along with very strong customer skills...This position is a full time position with outstanding benefits and a chance to really grow with in the HOT field of Information Security...This position will require at least 60-70% travel

Pittsburgh - Network Operations Center Technician

Please note that the hours for this position are Thursday (7p-4a), Friday (7p-4a), Saturday (6p-7a), and Sunday (6p-7a) FIRM INTRODUCTION Reed Smith is one of the 15 largest law firms in the world, with more than 1,500 lawyers in 21 offices throughout the United States, Europe and the Middle East. Founded in 1877, the firm represents leading international businesses from Fortune 100 corporations to mid-market and emerging enterprises. Its attorneys provide litigation services in multi-jurisdictional matters and other high stake disputes, deliver regulatory counsel, and execute the full range of strategic domestic and cross-border transactions. Reed Smith is a preeminent advisor to industries including financial services, life sciences, health care, advertising and media, shipping, international trade and commodities, real estate, and education. For more information, visit reedsmith.com POSITION SUMMARY: Responsibilities include support, trouble-shooting hardware, software and network related problems in a 24/7 environment. Acts as a centralized communication and coordination point for global efforts to maintain and respond as necessary to production events. ESSENTIAL FUNCTIONS: Responsible for monitoring customer applications and operational architecture through a Network Operating Center (NOC) environment to ensure Service Level Agreements are met. Available and adaptable to work various shifts in a 24x7x365 operation and be on-call for emergency response. Participate in the planning, acquisition, and implementation of applications, monitoring tools and physical equipment including servers, network hardware, infrastructure and environmentals.. Act as primary escalation point for Network Operations issues arising from within, and outside, the company to coordinate and act as a communication bridge during issues. Provide escalation status notification throughout the enterprise on service impacting events. Make decisions and take actions to prevent network interruptions and service degradation. Comprehensive understanding of networking (LAN, WAN), server administration, SAN and blade technology, enterprise applications such as Exchange, SQL 2000, Server 2003, Citrix and trouble ticketing systems. Monitor firm wide backups, created status reports and alert on issues. Routinely exercise self sufficient analytical skills, carry out plans with little supervision and respond positively in high pressure situation Ability to manage all data center environmentals including operational support systems such as AC, electric, UPS, fiber and UTP cabling requiring some liaison with the appropriate vendor. Assist in system related maintenance and environmental changes as requested, and provide assistance in testing new or upgraded applications. Remain current on marketplace trends and Reed Smith application developments in order to provide on-time service to users. Track and update events in the trouble ticketing system in a clear and efficient manner. May volunteer or be selected to serve on special committees, work groups, project teams, or escalation teams related to various Firmwide S&T initiatives. Initiatives may be specific one-time events (e.g., research, testing, rollouts, upgrades, installations) or ongoing activities. REQUIREMENTS: Education: Bachelor’s Degree in Computer Sciences or equivalent work experience. Additional training/certification in relevant area of study strongly preferred. Experience: Two years experience providing support to users and IT operations required. Experience in a law firm or other service environment a plus. Skills: Strong PC, Windows, and applications knowledge. Excellent communication and interpersonal skills, and ability to work effectively with all organizational levels. Able to work on multiple projects/priorities in a deadline-driven environment. Must be able to remain calm in pressure situations and adapt quickly to change. Demonstrated ability to maintain a customer-service focus and attitude at all times. Able and willing to travel occasionally via car, train, and airplane. Excellent telephone etiquette and command of the English language. Capable of working individually and as part of a team, and ability to take the lead on projects and problems when requested or as appropriate. OTHER: Equipment to be Used: Personal computer and other office equipment such as telephone, typewriter, calculator, fax machine, duplicating machine and so on. Typical Physical Demands: Requires sitting, standing, bending, stooping, and reaching. Heavy - Lifting 75 pounds maximum and carrying of up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computer, printer, copier, telephone and other office equipment. Requires normal range of hearing and vision. Typical Mental Demands: Must be able to deal with stress associated with a fast paced work environment, including handling multiple tasks on a daily basis. Must be able to make judgment decisions and handle daily, routine responsibilities. Must be able to adapt to changing work situations and grasp and apply new ideas. Must be able to communicate with various personalities at all levels of management and staff. Working Conditions: Work in a typical office setting. Expected to work overtime to meet deadlines. Travel to other offices on an as needed basis. Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Qualified candidates only. No search firms. EOE Submit resume and salary requirement to: April Sheatz Human Resources Reed Smith LLP 435 Sixth Avenue Pittsburgh, PA 15219 jobs@reedsmith.com fax: 412-288-3063 ~ No phone calls please ~

Pittsburgh - Cisco-WAN Engineer, Pittsburgh, PA $95K!

Must have five years experience in design/deployment of wide-area networks, particularly in a Cisco WAN environment. Pluses: voice, networks/LAN, network security, VoIP, the usual Cisco certifications CCNA, CCDA, CCNP, CCVP etc. and as well as formal education/technical degree are VERY highly desirable. Exposure to 911 technology huge plus. My client company specializes in upgrading/architect 911/emergency management centers consulting company. Has received many awards for outstanding employer, etc. Position can be located in Pittsburgh, Pennsylvania or ideally State College Pennsylvania, would even consider Vienna Virginia. If interested, please email your resume as a WORD attachment with the JOB TITLE in the subject line to: jobs@net-telsearch.com Thank You.

Provo - Network / computer repair technician needed

We are looking a for a computer technician with good networking skills. We are a retail computer repair shop. We fix all computer problems, hardware and software. We also go out to peoples homes to install wireless networks etc. If you believe you are right for the job please email fax or drop by your resume. Phone 801-765-0721 Fax 801-724-9506 Email nate@computerln.com

Provo - Networking Support ($12-18 per hour)

New company to Utah looking for experienced network support technicians. Must be knowledgeable with routers, switches, VPNs, and firewalls. Networking certifications (A plus, MCSE) preferred, but not required. Tier I support technicians will earn between $12-15 per hour depending upon experience and performance. Applicants should have 6 months or more experience in a prior networking position. Tier II support technicians will earn between $17-18 per hour. Applicants should have at least 3-5 years experience in networking. Positions are full time with various shifts between 7am to 10pm. Benefits and Bonuses are available for all employees. Office is located near South Towne Mall in South Jordan/Sandy area.

Quadcities - Senior TSS System Engineer

Job Description: As a senior member of the Technical Support Services (TSS) team in Itasca, the primary function of the Senior TSS System Engineer is to serve as a Subject Matter Expert in the support of the company’s Technical Support, Network Operations Center, and Engineering teams. This individual will be part of a team of engineers responsible for providing expert third-level technical assistance within the company. Provided support may be complex in nature, require considerable judgment, initiative, and specialized technical knowledge to resolve problems and/or develop recommended solutions. This individual will interact with the company’s various technology vendors, and will be expected to lead problem resolution efforts, direct and coach less senior engineers as appropriate, and take ownership within the TSS team for the maintenance of end-to-end connectivity and performance. Key Responsibilities: · In response to calls for assistance from lower level technical support engineers, provide expert assistance in evaluating, diagnosing, isolating, and repairing network faults and issues. Oversee and direct troubleshooting efforts to resolve issues as they occur. · Lead network outage recovery efforts. Develop work-arounds to problems, where possible. · Formulate effective approaches to resolving specific issues, and keep management apprised of the status of problem resolution efforts. · Work with other Company engineers and 3rd party vendors to arrive at permanent solutions to network issues. · Review and approve technical bulletins that document issues and workarounds to them. Write bulletins as necessary. · Develop tools, as required, in support of the activities of the Technical Support Services organization. · Assure complete and accurate documentation capturing the symptoms, root cause, and resolution of issues. · Analyze data from the Network Management System, Trouble Ticket System, and other sources to identify and isolate network impacting issues. Develop and execute action plans to resolve systemic issues · Actively contribute to the development of effective and efficient support processes. Improve the efficiency of the TSS organization by deploying best support practices throughout the team. Qualifications: · MS degree in Computer Science, Computer Engineering, EE, or related discipline required. PhD preferred. · 10 or more years of directly related experience · CCNP, CCSP, CCVP or higher Cisco certifications a definite plus. · 8 or more years experience in the design and troubleshooting of EV-DO networks including: · Extensive EVDO system architecture, design, expansion, and performance optimization experience · Change Management (CM) Fault Management (FM), Operations and Maintenance (O&M) features and functionality. · RF performance tuning and/or optimization experience a definite plus · Working knowledge of local area wireless networking architectures, technology, and standards, including 802.11b and 802.11g a plus. · Excellent written and verbal communications skills · Telecom switching experience a plus For consideration, submit your resume to jobs@springboardgrp.com. This is a contract-to-hire position. *Only candidates who meet the minimum qualifications will be contacted. Candidates should be willing to relocate to Itasca with no relocation package offered.

Raleigh - Network and telecom Engineer (Avaya and Video Conf.)

***Due to our timeframe, we are accepting resumes ONLY from local (within 50 miles of Raleigh,NC) candidates*** JOB DESCRIPTION Server/network and Avaya phone system+video conf. administrator needed for Raleigh location. 3 years experience with Microsoft 2003 Server, Microsoft Exchange 2003, Active Directory, and Cisco firewall and switches is required. Experience with Avaya phone systems (Definity), Polycom video conferencing exprerience will almost gurantee you the job. - Microsoft Windows 2000, XP, older desktop OS, Server 2000, Server 2003 and Exchange Server environment - Experienced in installing, supporting, and managing desktops and servers - Experienced in desktop and server level hardware troubleshooting such as NIC, hard drives, RAID, hardware drivers and software - Experienced in installing and supporting Microsoft Office particularly Word, Excel and Outlook. - Very well versed in how Outlook in POP3 and Exchange servers - Very well versed in how e-mail works - Experienced in backups, monitoring, setting up backup jobs, and troubleshooting. We use Veritas and Acronis. - Must have reliable transportation; you will be regularly required to travel onsite to clients business - Experience in troubleshooting third party applications - Should have a solid understanding of TCP/IP, Microsoft networking, and must be able to troubleshoot connectivity problems from client-side to the edge network (switch, firewall and router) - Candidate must be able to work independently, research problems and solutions - Must be patient, courteous and have the ability to empathize with the client and take ownership of the problem in working toward a solution. NON-TECHNICAL SKILLS Well organized, pleasant and helpful. Team player!!! START DATE Immediate TYPE Permanent LENGTH Permanent BENEFITS

Reading - Traveling Network Engineer - CCNA/Voice - State of PA

Traveling Network Installer These Engineers will be installing Cisco routers in small offices (2 to 5 phones/office), and linking them into a small call manager. Most of the work is based in Harrisburg however they must be able to travel entire state of PA. CCNA is required, and the candidate should be on the voice track (towards CCVP) - Installing Cisco Routers (2821) - Testing & Troubleshooting - Hands field installation - Installing UPS - SRST and/or IPT (Cisco) Travel - Mileage 48.5 cents/mile (Government Rate) - Lodging (Hotel Reimbursement) Apex Systems, Inc. is an Equal Opportunity Employer and encourages minorities and females to apply. Please submit resumes to jmartin@apexsystemsinc.com if qualified. Thanks.

Providence - Desktop and Application Support Admin

Desktop and Application Support Admin Installs, configures, and maintains the organization's workstations and assists with Windows server maintenance and WAN troubleshooting. Will provide internal help desk support for on and offsite employees as well as customers running Nestor supplied equipment. Excellent working knowledge of all Microsoft Windows based operating systems, especially Windows 2003 server and Windows XP. Exchange 2003 experience preferred. Will work with our third party vendors in support of their products on the LAN, WAN and workstations. Will work towards developing and maintaining organizational policies and procedures for hardware and software acquisition and use. Must have excellent people skills and be able to excel in a dynamic, growing and demanding company. This is a single contributor position that reports to the IT Manager. Requires a BS degree or equivalent technical training or experience and 2-3 years relevant experience. As part of a small team the successful candidate will combine solid proactive measures with professional and timely support to our office and operations staff. This is a great opportunity to get in with a growing company with room for career advancement within the IT department. This position reports directly to the Director of IT. The Desktop support/LAN Admin must be both self-directed and have a willingness to work as part of a team. The candidate must have a desire to provide the organization with quality IT solutions, the ability to interact with users of all technical levels, and solid organizational skills are a must. Responsibilities: Installs, configures, and maintains the organization's workstations. Will provide internal help desk support for on and offsite employees as well as customers running Nestor supplied equipment. Administer our internal IT Help Desk ticketing system. Excellent working knowledge of all Microsoft Windows based operating systems, especially Windows 2003 server and Windows XP. Exchange 2003 experience a plus. Working knowledge of routers, VPN end points and switches. CCNA a plus. Requirements: Strong communication and customer service skills Demonstrated motivation to learn new skills and technologies Excellent Prioritization skills Strong computer skills The position requires occasional work outside regularly scheduled work hours.

Rmn - Network Specialist needed!

The ideal candidate working in this third shift position (11pm to 7:30am) will be responsible for monitoring, troubleshooting, and tuning an existing network. This person will also monitor network management tools to recognize non-working network infrastructure, including remote sites, and proactively suggest changes to network designs. Must be able to work independently as a contact point for network issues for the Help Desk, other I.T. areas, and on-call network technicians. This contract-to-perm position requires a college degree in Computer Science, MIS, related field, or equivalent experience along with at least 2 years of experience with network management tools and Cisco configurations. Please do not hesitate to submit your current resume for immediate review!

Rockford - Senior TSS System Engineer

Job Description: As a senior member of the Technical Support Services (TSS) team in Itasca, the primary function of the Senior TSS System Engineer is to serve as a Subject Matter Expert in the support of the company’s Technical Support, Network Operations Center, and Engineering teams. This individual will be part of a team of engineers responsible for providing expert third-level technical assistance within the company. Provided support may be complex in nature, require considerable judgment, initiative, and specialized technical knowledge to resolve problems and/or develop recommended solutions. This individual will interact with the company’s various technology vendors, and will be expected to lead problem resolution efforts, direct and coach less senior engineers as appropriate, and take ownership within the TSS team for the maintenance of end-to-end connectivity and performance. Key Responsibilities: · In response to calls for assistance from lower level technical support engineers, provide expert assistance in evaluating, diagnosing, isolating, and repairing network faults and issues. Oversee and direct troubleshooting efforts to resolve issues as they occur. · Lead network outage recovery efforts. Develop work-arounds to problems, where possible. · Formulate effective approaches to resolving specific issues, and keep management apprised of the status of problem resolution efforts. · Work with other Company engineers and 3rd party vendors to arrive at permanent solutions to network issues. · Review and approve technical bulletins that document issues and workarounds to them. Write bulletins as necessary. · Develop tools, as required, in support of the activities of the Technical Support Services organization. · Assure complete and accurate documentation capturing the symptoms, root cause, and resolution of issues. · Analyze data from the Network Management System, Trouble Ticket System, and other sources to identify and isolate network impacting issues. Develop and execute action plans to resolve systemic issues · Actively contribute to the development of effective and efficient support processes. Improve the efficiency of the TSS organization by deploying best support practices throughout the team. Qualifications: · MS degree in Computer Science, Computer Engineering, EE, or related discipline required. PhD preferred. · 10 or more years of directly related experience · CCNP, CCSP, CCVP or higher Cisco certifications a definite plus. · 8 or more years experience in the design and troubleshooting of EV-DO networks including: · Extensive EVDO system architecture, design, expansion, and performance optimization experience · Change Management (CM) Fault Management (FM), Operations and Maintenance (O&M) features and functionality. · RF performance tuning and/or optimization experience a definite plus · Working knowledge of local area wireless networking architectures, technology, and standards, including 802.11b and 802.11g a plus. · Excellent written and verbal communications skills · Telecom switching experience a plus For consideration, submit your resume to jobs@springboardgrp.com. This is a contract-to-hire position. *Only candidates who meet the minimum qualifications will be contacted. Candidates should be willing to relocate to Itasca with no relocation package offered.

Sacramento - Network Administrator / IT Manager

MCC Control Systems is a leader in the water and wastewater industry, seeking an exceptional IT Manager candidate. This is a great opportunity for someone who wants to run our one person IT department, manage outside IT vendors and be a part of transforming our IT infrastructure to keep pace with our rapid growth. Candidates should have hands-on IT and network administration experience. More importantly, we need someone with a strong work ethic and a burning desire to be on a winning team. Primary Duties and Responsibilities •Manage implementation of VOIP system •Manage Microsoft systems, including MS Project Server, MS Exchange BES server, MS Great Plains accounting. Skilled knowledge in troubleshooting Windows desktop and server operating systems (Windows 2000, XP, Server 2000, Server 2003 and Small Business Server 2003); Also AutoCAD Electrical •Create uniform workstation standards •Support backup and storage devices and processes •Develop strategies for upgrades, purchasing, support, builds, disaster recovery and company growth •Desktop support as needed to other staff •Manage company assets and licenses •Responsible for security of all corporate networks and systems •Excellent troubleshooting skills to isolate and diagnose common hardware/software issues •Energetic, tech savvy and customer service savvy. •SQL Database skills are a plus •Commercial firewall (i.e. Cisco, Sonicwall, etc.) skills are a plus Required Skills and Experience: •5+ years in a lead system administrator role, plus a minimum of 3 years working in a hands-on management role leading an IT staff •4 year computer science degree or related discipline •Managed active directory in 25 plus user environment •Firewalls & Routers, AntiVirus server administration •IP Load Balancing Solutions •Experience managing back up and storage systems •Experience in managing vendor relationships •Experience maintaining Windows servers and network •Software license management •Experience in implementing and maintaining an BES or MS Exchange Mail Server or equivalent •Grasp of administrative scripting languages •DNS •Domain Controllers •Advanced Backup and Recovery Solutions •Advanced Network Administration and Design This is a tremendous career opportunity for a motivated individual who wants to help lead infrastructure in a growing private-equity-owned businesses. This position is based in Vacaville, CA, which is 15 miles from Napa and 35 miles from Sacramento.

Salem - Linux System Administration

Linux system administration andz configure Daily Responsibilities: . Setup NIS, secondary and other servers (as needed)and a server . Setup each developer / validation workstation as a client of the main NIS to centralize user / password / user homes / and other NFS resources. . Document process used, and standard processes for updating those the maps . Setup server mirrors as needed . Install & configure open source software as needed . Lab Network Managemen t Services . Storage Area Network Management Services Please indicate % of travel required: <5% Necessary Skills (Must Have): . have a good Linux system administration background . have some experience administering MS Win2k3 server as a file server / ftp server. . have good oral and written communications skills to document processes developed / implemented in English. . be proficient in common scripting languages associated with system administration (sh, bash, perl, sed, awk ) . posess good systems troubleshooting skills with respect to client / server architectures, NFS, NIS, HTTP, MySQL, IP networks, intranets. Additional Skills Desired (Nice to Have): . be familiar with data center type backup and recovery processes and software (prefer Veritas NetBackup, but familiarity with Legato Networker, or CA tools is OK if concepts are well understood . be familiar with tape library concepts, including cleaning, tape rotation, for matting, etc. . be familiar with basic server and network instrumentation using SNMP, data acquisition and storage concepts, and performance trending. . be aware of SAN technologies and concepts . be aware of Intel's IT processes for server administration, configuration, backup and recovery so that we may re-use as many of those concepts, ideas and processes as possible within our environment. . Be able to perform /assist common server hardware swaps (replace hard disks, install / upgrade RAID controllers, attach external disk arrays, etc under the direction of the team leads.

Salem - WIFI SOFTWARE TESTING

SOFTWARE TEST ENGINEER Delivering the software for wireless networking products. Developing test plans/cases, test beds and executing test cases for software testing on wireless networking products Experience in developing software test plans, test harnesses, automated test suites & scripts. Knowledge in software test methodologies, Windows, Networking, wireless/communication, VC++/.Net programming. Additional Skills Desired (Nice to Have): Testing tools i.e. Si lk, knowledge/Experience in 802.11protocols and testing, knowledge in wireless security i.e. 802.1x, WPA2

Saltlakecity - Networking support ($12-18 per hour)

New company to Utah looking for experienced network support technicians. Must be knowledgeable with routers, switches, VPNs, and firewalls. Networking certifications (A plus, MCSE) preferred, but not required. Tier I support technicians will earn between $12-15 per hour depending upon experience and performance. Applicants should have 6 months or more experience in a prior networking position. Tier II support technicians will earn between $17-18 per hour. Applicants should have at least 3-5 years experience in networking. Positions are full time with various shifts between 7am to 10pm. Benefits and Bonuses are available for all employees. Office is located near South Towne Mall in South Jordan/Sandy area.

Sanantonio - Senior Network Engineer

BroadRamp is hiring a Senior Network Engineer with Microsoft and Cisco product knowledge and industry experience. The successful candidate will be a Senior Level engineer who has managed a team and possesses up-to-date industry credentials (see Minimum Qualifications below) and display a high degree of professionalism. We are in need of engineers with Cisco Router, large POP and Microsoft 2003 server installation and configuration experience. Job Responsibilities: •Install a POP, and configure a CDN •Troubleshoot Server and Desktop hardware, software, and networking problems impacting clients •Build, configure, and install HP/Compaq and Dell equipment. •Ability to support various version of the Microsoft Server Operating Systems and Microsoft Exchange •Install, configure, troubleshoot and recover Microsoft Server 2000/2003 Operating Systems and conducts application software loads •Install, configure, troubleshoot and recover servers running Microsoft Exchange Server 2000/2003 •Ability to design and use Active Directories and comfortable with multi server environments •Manage client servers, including maintaining current status of software, applying security hot fixes and system patches, backups, antivirus and spyware •Work with Account Managers to support customers needs •Install, configure and maintain Cisco and Sonicwall firewalls. •Ability to install & maintain Cisco and other various types of wireless networks Minimum Qualifications: •5 years minimum field engineering experience •Current Certifications: (Any of following) Citrix Certified Administrator (CCA), Citrix Certified Network Engineer (CCEA), Cisco Certified Networking Associate (CCNA), Cisco Certified Network Professional (CCNP), Cisco Certified Design Associate (CCDA), Cisco Certified Wireless LAN Field Engineer (CCWLFE), Cisco Certified Wireless Support Engineer (CCWSE), Microsoft MCP, Microsoft Certified 2000/2003 System Engineer (MCSE), or other MSCE specializations (MSCE I, MSCE S, etc.) •Experience with Microsoft –based platforms critical: oServer 2000/2003 oExchange 2000/2003 oSmall Business Server 2000/2003 oWindows 2000/XP •Experience with the installation/configuration of Cisco or Sonicwall firewalls •Experience with the installation/configuration of switches and printers •Experience working on Compaq and Dell equipment, both servers and desktops •Working familiarity with the following software: Trend Micro, Symantec, McAfee, Veritas, ArcServe (Computer Associates) Benefits and Compensation: Medical Benefits Dental coverage 401K plan Paid Vacation, holiday pay Salary will be commensurate with experience & performance Clare Computer Solutions is an equal opportunity employer. If you're looking for a great senior engineering position and career with unlimited potential and want to work for an outstanding integrity-based company, then we may be your future...send us your resume. (Please submit all resumes as Word attachments to E-Mail ONLY) http://www.woai.com/content/news/beamer/story.aspx?content_id=2FE426F7-C375-4B9C-8B71-1282DADF8993&gsa=true

Sandiego - Network Admin

San Diego company looking for Network administrator to provide support to office of 50 people. Must have excellent customer service skills as well as the following skills: Qualifications: •4+ years of IT Experience •Understanding of TCP/IP, DNS, routing, switching, firewalls •Strong working knowledge of Apache, IIS, MS SQL, MySQL, SNMP, php, Exchange 2003/2007, Active Directory, Backup software, DNS, DHCP •Shell scripting / perl knowledge Responsibilities: •Support users with technical hardware desktop and server issues. •Install, configure and maintain Windows and Linux based systems •Maintain 24x7x365 Hosting Environment on a rotational on-call basis •Troubleshooting hardware, software, and network problems

Sandiego - Technician Sales/Marketing Assistant Tools and Test

About Time Motion Tools Serving the electronics, telecommunication and computer industries for more than 22 years, we have built our business and reputation by providing the best quality and highest value tools, equipment and supplies for the field service, installation and maintenance of electronic and telecom equipment. Our hand tools have a lifetime warranty, as do some of our cases and test meters. Many of our other products have warranties that we have extended beyond the standard manufacturers. Plus, our 100% satisfaction guarantee makes Time Motion Tools an easy choice. We carry over 5,000 parts in our 15,000 square foot warehouse. Our integrated inventory software system and automated carousels assure you get the products you order in a timely and cost effective manner. About The Job Sales/Marketing assistant. Will work directly under the National accounts manager of Time Motion Tools. The ideal candidate will have a technical background and some sales experience. Knowledge of the telecommunications industry or related field associated with our products is required. Experience in Electrical, Low-Voltage or electronics service field a plus. Daily activities will include calling on existing customer accounts, updating customer accounts files and name data bases. Following up on quotes and working with the inside sales staff to close orders. Assist customers with technical questions regarding product. Assisting national accounts manager with marketing campaigns. Visit our web site and familiarize yourself with our products. If you have a salesman’s attitude and some technical experience send us your resume and we will contact you for an interview. I urge you to familiarize your self with our products via our web site. You must have some experience or knowledge of the products we sell. This would be more important than any sales or marketing experience. Pay would be a base salary plus bonus (DOE). Medical after 90days. Paid vacation after one year. www.TimeMotionTools.com Send resumes to Skazarian@timemotion.com “Word Document Please or Plain text in the body of the email”.

Sandiego - Network Support Specialist / Technical Support Specialist

Job Title: Network Support Specialist / Technical Support Specialist - Tier 2 Email Systems Connectivity Focus Websense, Inc. (NASDAQ: WBSN) protects more than 42 million employees from external and internal computer security threats. Using a combination of preemptive ThreatSeeker(TM) malicious content identification and categorization technology and information leak prevention technology, Websense helps make computing safe and productive. Distributed through its global network of channel partners, Websense software helps organizations block malicious code, prevent the loss of confidential information and manage Internet and wireless access. For more information, visit www.websense.com. Job Summary: Answer basic and complex telephone or written inquiries from customers regarding Websense and select third-party products, analyze software and system configurations to identify and diagnose customer-reported issues and recommend corrective actions. Maintain records of customer contact to track customer history and report recurring problems to software development group. Duplicate and escalate complex issues to appropriate functional team, act as a technical advisor to assist Technical Support Analysts and perform special projects as assigned. Candidates will be seasoned, experienced technical support professionals with the ability to resolve a wide range of issues in imaginative and practical ways, the ability to work on problems of a diverse scope where analysis of situations or data requires evaluation of identifiable factors. The candidate will demonstrate good judgment in selecting methods and techniques for obtaining solutions. Primary Responsibilities: * Provide technical support via phone and email for Websense software products: answer technical inquiries, diagnose reported problems or configuration issues, recommend possible solutions, follow issue through to resolution or escalate if no resolution can be found. * Document all technical inquiries and customer-reported problems in the customer tracking database and in the escalation tracking system, including the nature of the inquiry, and the resolution recommended. Multi-task, prioritize and organize all calls and e-mails sent and assigned. * Research difficult configuration, compatibility or product-defect issues and track results of investigations in appropriate systems. Update the Knowledge Base with solutions as appropriate. * Adhere to company policies and procedures regarding customer handling processes, service entitlement verification, customer registration and problem escalation. * Contribute potential technical workarounds or resolutions via interaction in technical discussions and via knowledge base documentation. * Perform special projects and duties as assigned. Education and Experience: * BS degree or higher in Information Systems, Computer Science, or related experience. * Five years of technical and customer service experience in a professional industry, in an end-user computing environment, utilizing effective phone and email communication skills. * Strong hands-on experience with most of the following technologies required: TCP/IP, Firewalls, Routing, Network Administration, DNS/DHCP, Proxy Servers, Windows 2000, NT, Novell, Directory Services, SQL, Unix, Linux, Solaris. * Experience in one or more of the following areas strongly preferred: Cisco and Checkpoint firewalls, Microsoft Proxy/ISA Server, SQL Server. * Certifications and/or coursework in several of the following technologies strongly preferred: Websense, TCP/IP, Firewalls, Routing, Network Administration, DNS/DHCP, Proxy Servers, Windows 2000, NT, Novell, Directory Services, SQL, Unix, Linux, Solaris. Knowledge, Skills and Abilities: * Solid knowledge of e-mail systems and their connectivity including MS Exchange, GroupWise, sendmail and/or Lotus Notes is a **PRIORITY** requirement. * Strong understanding of customer-support standards and processes, including problem resolution, in an end-user computing environment. * General knowledge of Microsoft Office and experience creating procedural documentation. * Thorough understanding of how computers operate, including familiarity with hard-drives, memory, networks, and other hardware. Basic understanding of TCP/IP, Firewalls, Routing, Network Administration, Proxy Servers, DNS/DHCP, Windows 2000, NT, Directory Services. * Seasoned, experienced Technical Support professional with a full understanding of industry practices and company policies and procedures. Resolves a wide range of issues in imaginative and practical ways. * Able to work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Ability to interact professionally with senior internal and external personnel. * Works effectively with little instruction on day-to-day work and general instructions on new projects or assignments. * Committed to providing exceptional customer service and providing measurable results that demonstrate quality customer care. * Professional and effective communications skills – both verbal and written. Ability to effectively interact and maintain professionalism with customers at all levels via phone and email. * Ability to work independently and as part of a team in a customer-driven, fast-paced environment. * Accurately type 35-50+ wpm. TO APPLY: Please apply at www.websense.com/careers. Websense offers a comprehensive compensation and benefits package which includes Medical / Dental / Vision Insurance Plan options, Flexible Spending Accounts, 401K Retirement Plan with Employer Match, Employee Stock Purchase Plan, Vacation, Sick and Holiday Paid Time Off, Tuition Reimbursement, a Commuter Program including Public Transit and Coaster Subsidy, Gym Discounts and more.

Sandiego - SoftareTest Operators

Job Description: Great entry level computer technology position! Reviewing, testing, and evaluating updated versions of software and firmware. In a lab environment, the Software Test Operator will run automated and manual tests to provide feedback on issues identified. Requirements: Good time management sills, attendance, punctuality and work-ethics. Must be able to follow detailed technical test steps Team player who is friendly, honest and diligent. Must be able to start tasks, follow through and communicate when finished. Must have a strong technical understanding of computer operating systems. Ability to function under general supervision with limited direct instructions and execute appropriate changes as needed. Must possess very good interpersonal, written and verbal communication skills. Must be able to identify and clearly document defects. Flexible to changes in test plans, product updates, software and firmware changes. Education/Training: Some Computer Science or Technology training. Understanding of PC/Mac and peripheral hardware, software and firmware. Proficient using MS Excel, MS Word and MS Windows Operating System file structure. These would be a Plus: Education: IT, Computer Science or other Technical training a plus. Previous experience with Written Test Scripts, Mercury Quality Center, or Quality Test Operator experience a plus. Please email your resumes to: resumes@sysintelli.com Phone: 858-271-1600 Keywords: Technical Support - Tester - QA - IT - Information Services - Test - Tech Support - Technology - R&D - Research Compensation: $13 - $19 / Hr

Sfbay - Senior Network Engineer

Equinix is the leading global provider of network-neutral data center and interconnection services, offering premium colocation, traffic exchange and outsourced IT infrastructure solutions. Global enterprises, content companies, systems integrators and network service providers look to Equinix Internet Business Exchange (IBX) centers for world-class reliability and network diversity. Equinix IBX centers serve as critical, core hubs for IP networks and Internet operations worldwide. With 37 IBX centers located in 17 strategic markets across North America, Europe and Asia-Pacific, Equinix enables customers to reliably operate their mission-critical infrastructures on a global basis. Job Summary: As part of the Equinix's Network Engineering group, he/she will be responsible for the development and maintenance of network applications and tools. This position reports to the Director of Network Engineering. Responsibilities: Design, Develop, Test and Maintain network applications, BGP route collectors/servers, and monitoring tools using C and Perl. PHP a plus. Integrate/extend open source network monitoring/trending utilities and develop scripts to assist with network management . Vision for a complete working system is a must, including reliable data collection, storage and mid-stage filtering/correlation, and effective presentation via web browser, alerting systems, etc. Interact with NOC team to identify and develop required network tools to enhance the overall efficiency and performance. Balancing the workload across multiple projects according to established priorities. Identify the application of new technologies and processes and provide help to effectively integrate them into Equinix's products, services and/or operations. Maintain a broad knowledge of current and emerging state-of-the-art network systems technologies, architectures, and products. Qualifications: Bachelor's Degree Minimum 4+ years experience in network applications development. Must have solid experience developing in C and Perl on Unix platforms. Industry networking experience, including TCP/IP fundamentals, IP subnetting, BGP routing is must. Experience with network management applications and SNMP. Experience in Service Provider network operations is a plus. Experience with Oracle DB and SQL is a plus. Self-motivated team player. Excellent written and verbal communication skills. **Equinix is an Equal Opportunity/Affirmative Action Employer. Skills: BGP, Routing, C programmer, Perl, "Network Engineer" Skills: BGP, Routing, C programmer, Perl, "Network Engineer" Skills: BGP, Routing, C programmer, Perl, "Network Engineer" Skills: BGP, Routing, C programmer, Perl, "Network Engineer" Skills: BGP, Routing, C programmer, Perl, "Network Engineer" Skills: BGP, Routing, C programmer, Perl, "Network Engineer" To Apply for this position, please CLICK HERE

Sfbay - Senior Network Engineer

Voxify has an immediate need for a Senior Network Engineer. This position will assist existing network and systems administration personnel by working with Cisco firewalls and routers, performing network security, network monitoring and intrusion detection and assisting with Linux administration. Responsibilities • Configure Cisco PIX firewalls and Cisco 2600/3600 routers • Work with clients to configure new and modify existing PIX VPN tunnels • Work with clients and internal teams on all networking issues • Create, modify and test router ACLs • Configure and test routers for MPLS connections • Available for after hours escalation as needed Requirements • Appropriate certifications or equivalent experience • 5+ years experience operating enterprise level networks in a 24x7 environment • Strong understanding of network security methodologies including ACLs, iptables, VPNs (tunneling, IPsec, PPTP, etc…) • Possess interpersonal and communications skills suitable for communicating technical issues to both technical and non-technical Voxify employees and clients Desired Background • Common network administration and intrusion detection tools such as Snort, MRTG, TCPump, Nagios, WireShark, Cricket, etc… • Linux/Unix administration • Administrative scripting skills (BASH, Perl, Python, UNIX shell scripting) • Familiarity with network storage protocols • LDAP implementation • Familiarity with industry security standards • Working in high-availability data center environments with no single points of failure To apply, send your resume to ops.jobs@voxify.com About the Company Voxify is the first company to create automated call center agents with the conversational skills to handle advanced customer service calls. Powered by the company's patented Conversation Engine, Voxify Automated Agents model the intelligence and personality of a trained live agent, allowing them to engage callers in sophisticated dialogue to perform advanced customer service functions, like reservations, sales, and account requests. Voxify Automated Agents are helping call center organizations in different industries deliver new services, close more sales, and handle unplanned call volumes without hiring additional staff, keeping costs low. Voxify was founded by MIT technologists and enterprise software veterans. Headquartered in Alameda, California, the company has a growing list of skilled partners around the globe. We’re a growing technology company dedicated to creating an interesting and challenging work environment for its employees. Voxify offers a highly competitive compensation and benefits package including stock options. Visit our website at www.voxify.com for further information about our company, products, and customers. Equal Opportunity Employer.

Sarasota - Wireless Network Systems Specialist

The candidate must have the following skills: • Analyze, design, test and evaluate wireless network systems (i.e., LAN, WAN, VoIP, Internet) • Perform network modeling • Prepare project proposals and technical docs • Install, Configure & Support LAN, WAN & Internet Systems or segment of network systems • Position involves use of one or more of the following: Complete knowledge of IP networking, including routing, switching, load balancing, firewalls, and performance monitoring. Extensive Wireless experience is a PLUS. Successful candidates will have strong technical trouble shooting skills, extensive technical knowledge and an aptitude for networking solutions. Proven ability to successfully design, implement and manage a project from start to finish is a strong plus. In addition, we expect you to have a very strong work ethic, good discipline, be a team player and be dedicated to continuing to be the best in your field. Candidates must be professional in appearance and presentation, as you will be interacting with clients. In addition, candidate must have strong written and verbal communication skills and be able to effectively communicate ideas to others. Ideal candidates will be expected to perform other duties as related to technical support necessary to achieve customer satisfaction. Ability to travel and handle customers with tact and patience, perform a variety of tasks under pressure, and be open to changing assignments on short notice as required. Education: • Bachelors degree in related field - CCIE Cisco certifications a PLUS. •4 years experience or a combination of education training and or experience. •Bilingual a plus No Relocation is offered for this position - Green Card Holder, or US Citizen only.

Seattle - Network Technician

POSITION TITLE:NETWORK TECHNICIAN Job #45-AD-0007 Department:Administration Reports to:Information Systems Manager FLSA:Full-Time, Non-Exempt ABOUT THE AGENCY: Senior Services of Snohomish County is a non-profit organization that provides social and health services to more than 35,000 elderly and disabled people annually in Snohomish County, Washington. Our mission is to "promote independence, preserve dignity and enhance the quality of life through the provision of services for older adults and people with disabilities." Established in 1973, Senior Services has over 30 years of experience in providing programs that include: transportation; nutrition; housing; social services; information and assistance; volunteer programs; minor home repair; and a monthly newspaper. Many of these programs have been in operation since the organization's inception while others have been added in response to unmet needs in the community. SCOPE The Network Technician analyzes computer and network related problems reported by end-users, diagnoses the most effective method to resolve the problem and implement the solution; install, maintain and troubleshoot the agency Local Area Network (LAN), Wide Area Network (WAN), data and voice communications, microcomputers and all peripheral equipment SUMMARY Identify, troubleshoot and resolve problems encountered by agency-wide users of various desktop systems, agency network, Internet and other computer technology. Install, test and troubleshoot networking cabling as directed. Install configured network equipment as directed. Provide first level helpdesk and technical guidance to end-users regarding software, hardware and network use. Train users in various software applications and network-related procedures as directed. Perform related work as directed. Must successfully complete a criminal and credit history background check. REQUIRED EDUCATION AND EXPERIENCE REQUIRED •High school diploma or GED •Two to four years network troubleshooting experience •Two to four years workstation hardware and software troubleshooting and repair experience •Two to four years network operating system experience (Linux, Novell, MS) •Two years experience as a trainer KNOWLEDGE, SKILLS AND ABILITIES REQUIRED •Knowledge of the capabilities and limitations of various computer systems, including local area networks and wide area networks •Able to identify, analyze and troubleshoot a wide range of complex technical computer and network related problems effectively •Must have mastery of desktop operating systems and various software applications •Knowledge of principles and practices of networking technologies •Able to listen and communicate information to a wide variety of clients and vendors at all skill levels, both orally and in writing •Knowledge of the principles of information systems design, especially related to multi-protocol, multi-platform client/server environments •Able to deliver customer support both in-person and over the phone in a professional manner •Able to support the agency’s objectives by training others in the use of their computers and applications •Must be able to learn and provide support for the agency’s network •Must be able to learn and apply new technical knowledge quickly •Must work well both independently and as a member of a team; maintain cooperative work relationships while demonstrating sensitivity to and respect for a diverse population CLOSING DATE:December 21, 2007 or until filled CONTACT:Senior Services of Snohomish County, HR Department 8225 44th Ave. W., Suite O Mukilteo, WA 98275 Email:humanresources@sssc.org Fax: 425.290.1244 No phone calls or email inquiries please. Senior Services of Snohomish County is an Equal Opportunity Employer

Seattle - QA Test Engineer (Multiple contract positions open)

Perform software testing and develop test plans and procedures to ensure software products meet quality and functionality requirements. ESSENTIAL TASKS & DUTIES: Perform engineering tasks in support of test activities to ensure quality and requirements compliance for software products. „Participate in the development and deployment of software test processes. „Develop test plans and procedures and conduct basic to complex hardware/software test and trouble-shooting activities, documenting and analyzing test results. Test activites include, but are not limited to requirements compliance, performance, load and general ¡§bug¡¨ tests. „Develop and utilize test tools and write test scripts. „Define and set up lab environments as needed to conduct testing and troubleshooting activities. „Provide software product information to the design team. Maintain a close and effective relationship with internal and external customers to facilitate communication and exchange of ideas. „Act as technical expert for software testing „Research and recommend industry best practices for software test. Assist in team decision making about practices to implement and assist in the implementation activities. „Provide input to technical writers to ensure user guides are accurate. ADDITIONAL RESPONSIBILITIES & DUTIES: „Potential field work for new product support and for the purpose of maintaining familiarity with field/customer use of products. „Troubleshoot, analyze and resolve customer problems. Provide technical support to customers via telephone or written correspondence. „Respond to change productively and handle other duties as required. „Perform multiple simultaneous test tasks, prioritizing as appropriate to meet schedule commitments. „Work overtime as required. QUALIFICATIONS: „The individual in this position must be a US citizen or Green card holder. Knowledge & Skills: „Working knowledge of software testing and methodologies. „Working knowledge of software development languages. „Ability to write code to develop test capabilities (desired). „Ability to solve moderate to complex technical problems with general supervision and instruction. „Demonstrated effective communications skills; written, oral and inter-personal. „Effective project management skills. Ability to work toward and achieve scheduled deadlines. „Working knowledge of Windows applications (Word, Excel, PowerPoint) and operating systems „Working knowledge of software products (desired). Education Minimum Requirements/Equivalent: „College degree in related field (electrical/mechancial engineering or computer science) or equivalent work experience. Experience: „1-5 years experience in a or software development, test or other engineering role. „Experience using a variety of test chniques, including experience with black box and white box (desired) test environments.

Southbend - Senior TSS System Engineer

Job Description: As a senior member of the Technical Support Services (TSS) team in Itasca, the primary function of the Senior TSS System Engineer is to serve as a Subject Matter Expert in the support of the company’s Technical Support, Network Operations Center, and Engineering teams. This individual will be part of a team of engineers responsible for providing expert third-level technical assistance within the company. Provided support may be complex in nature, require considerable judgment, initiative, and specialized technical knowledge to resolve problems and/or develop recommended solutions. This individual will interact with the company’s various technology vendors, and will be expected to lead problem resolution efforts, direct and coach less senior engineers as appropriate, and take ownership within the TSS team for the maintenance of end-to-end connectivity and performance. Key Responsibilities: · In response to calls for assistance from lower level technical support engineers, provide expert assistance in evaluating, diagnosing, isolating, and repairing network faults and issues. Oversee and direct troubleshooting efforts to resolve issues as they occur. · Lead network outage recovery efforts. Develop work-arounds to problems, where possible. · Formulate effective approaches to resolving specific issues, and keep management apprised of the status of problem resolution efforts. · Work with other Company engineers and 3rd party vendors to arrive at permanent solutions to network issues. · Review and approve technical bulletins that document issues and workarounds to them. Write bulletins as necessary. · Develop tools, as required, in support of the activities of the Technical Support Services organization. · Assure complete and accurate documentation capturing the symptoms, root cause, and resolution of issues. · Analyze data from the Network Management System, Trouble Ticket System, and other sources to identify and isolate network impacting issues. Develop and execute action plans to resolve systemic issues · Actively contribute to the development of effective and efficient support processes. Improve the efficiency of the TSS organization by deploying best support practices throughout the team. Qualifications: · MS degree in Computer Science, Computer Engineering, EE, or related discipline required. PhD preferred. · 10 or more years of directly related experience · CCNP, CCSP, CCVP or higher Cisco certifications a definite plus. · 8 or more years experience in the design and troubleshooting of EV-DO networks including: · Extensive EVDO system architecture, design, expansion, and performance optimization experience · Change Management (CM) Fault Management (FM), Operations and Maintenance (O&M) features and functionality. · RF performance tuning and/or optimization experience a definite plus · Working knowledge of local area wireless networking architectures, technology, and standards, including 802.11b and 802.11g a plus. · Excellent written and verbal communications skills · Telecom switching experience a plus For consideration, submit your resume to jobs@springboardgrp.com. This is a contract-to-hire position. *Only candidates who meet the minimum qualifications will be contacted. Candidates should be willing to relocate to Itasca with no relocation package offered.

Southcoast - Massachusetts Air National Guard

Otis ANG Base on Cape Cod, MA, is converting from an F-15 Fighter jet mission to a new Intelligence and Space mission. We are looking for bright, talented, conscientious individuals who want to work with the best people, and the best technology. We offer a multitude of educational and monetary benefits, to include: * 100% Tuition AND Fees for any state university or college * $309 per month for the GI Bill when you attend college * $350 GI Bill "Kicker", which you add on to the $309 you already get for the GI Bill * $15,000 bonus for a 6 year enlistment, and $7,500 bonus for a 3 year enlistment * $20,000 Student Loan Repayment Program * Paid, high-tech training, in the career field of your choice. Your obligation is only 1 weekend/month, and 15 training days/year. We currently offer positions in Intelligence, Computer Networking, Security Forces, Satellite Wide-Band, Computer Systems Control, and Civil Engineering. If you're interested in securing a bright future, give MSgt. Tom Whiddon a call at 774-836-7922, or email me at thomas.whiddon@maotis.ang.af.mil

Southcoast - Massachusetts Air National Guard

Otis ANG Base on Cape Cod, MA, is converting from an F-15 Fighter jet mission to a new Intelligence and Space mission. We are looking for bright, talented, conscientious individuals who want to work with the best people, and the best technology. We offer a multitude of educational and monetary benefits, to include: * 100% Tuition AND Fees for any state university or college * $309 per month for the GI Bill when you attend college * $350 GI Bill "Kicker", which you add on to the $309 you already get for the GI Bill * $15,000 bonus for a 6 year enlistment, and $7,500 bonus for a 3 year enlistment * $20,000 Student Loan Repayment Program * Paid, high-tech training, in the career field of your choice. Your obligation is only 1 weekend/month, and 15 training days/year. We currently offer positions in Intelligence, Computer Networking, Security Forces, Satellite Wide-Band, Computer Systems Control, and Civil Engineering. If you're interested in securing a bright future, give MSgt. Tom Whiddon a call at 774-836-7922, or email me at thomas.whiddon@maotis.ang.af.mil

Springfieldil - Senior TSS System Engineer

Job Description: As a senior member of the Technical Support Services (TSS) team in Itasca, the primary function of the Senior TSS System Engineer is to serve as a Subject Matter Expert in the support of the company’s Technical Support, Network Operations Center, and Engineering teams. This individual will be part of a team of engineers responsible for providing expert third-level technical assistance within the company. Provided support may be complex in nature, require considerable judgment, initiative, and specialized technical knowledge to resolve problems and/or develop recommended solutions. This individual will interact with the company’s various technology vendors, and will be expected to lead problem resolution efforts, direct and coach less senior engineers as appropriate, and take ownership within the TSS team for the maintenance of end-to-end connectivity and performance. Key Responsibilities: · In response to calls for assistance from lower level technical support engineers, provide expert assistance in evaluating, diagnosing, isolating, and repairing network faults and issues. Oversee and direct troubleshooting efforts to resolve issues as they occur. · Lead network outage recovery efforts. Develop work-arounds to problems, where possible. · Formulate effective approaches to resolving specific issues, and keep management apprised of the status of problem resolution efforts. · Work with other Company engineers and 3rd party vendors to arrive at permanent solutions to network issues. · Review and approve technical bulletins that document issues and workarounds to them. Write bulletins as necessary. · Develop tools, as required, in support of the activities of the Technical Support Services organization. · Assure complete and accurate documentation capturing the symptoms, root cause, and resolution of issues. · Analyze data from the Network Management System, Trouble Ticket System, and other sources to identify and isolate network impacting issues. Develop and execute action plans to resolve systemic issues · Actively contribute to the development of effective and efficient support processes. Improve the efficiency of the TSS organization by deploying best support practices throughout the team. Qualifications: · MS degree in Computer Science, Computer Engineering, EE, or related discipline required. PhD preferred. · 10 or more years of directly related experience · CCNP, CCSP, CCVP or higher Cisco certifications a definite plus. · 8 or more years experience in the design and troubleshooting of EV-DO networks including: · Extensive EVDO system architecture, design, expansion, and performance optimization experience · Change Management (CM) Fault Management (FM), Operations and Maintenance (O&M) features and functionality. · RF performance tuning and/or optimization experience a definite plus · Working knowledge of local area wireless networking architectures, technology, and standards, including 802.11b and 802.11g a plus. · Excellent written and verbal communications skills · Telecom switching experience a plus For consideration, submit your resume to jobs@springboardgrp.com. This is a contract-to-hire position. *Only candidates who meet the minimum qualifications will be contacted. Candidates should be willing to relocate to Itasca with no relocation package offered.

Stlouis - Splicers

ABSS is looking for a few good splicers to round out our work force. Splicers wanted experienced preferred. If you have mechanical ability we can and will train. Plenty of work available. Experienced? Come to Omaha or Phoenix and make it pay off; Inexperienced can learn and earn. The Omaha and Phoenix projects are alive and well and moving forward at a rapid pace. If you want to work the money is here waiting for you to collect it. Please contact us at phone # 402-884-9792

Pennstate - Cisco-WAN Engineer, State College, PA $95K!

Must have five years experience in design/deployment of wide-area networks, particularly in a Cisco WAN environment. Pluses: voice, networks/LAN, network security, VoIP, the usual Cisco certifications CCNA, CCDA, CCNP, CCVP etc. and as well as formal education/technical degree are VERY highly desirable. Exposure to 911 technology huge plus. My client company specializes in upgrading/architect 911/emergency management centers consulting company. Has received many awards for outstanding employer, etc. Position can be located in Pittsburgh, Pennsylvania or ideally State College Pennsylvania, would even consider Vienna Virginia. If interested, please email your resume as a WORD attachment with the JOB TITLE in the subject line to: jobs@net-telsearch.com Thank You

Tampa - Network Support

Responsibilities of the project include technical data gathering from customers, customer facing communications, remote networking equipment installation support, and data entry. The focus of the work is supporting a large volume VPN network site by site implementation and all that goes with the successful completion of that work. Specific job functions include: - Communicating internally and externally - Coordinating across teams - Project managing multiple locations - Technically assuring router configuration data - Confirming physical connectivity from a remote location - Validating router configurations and networking devices are working as intended Qualifications for this position include: - Intermediate level experience is required with networking, VPN comprehension and project management - Required Certifications: CCNA

Terrahaute - Senior TSS System Engineer

Job Description: As a senior member of the Technical Support Services (TSS) team in Itasca, the primary function of the Senior TSS System Engineer is to serve as a Subject Matter Expert in the support of the company’s Technical Support, Network Operations Center, and Engineering teams. This individual will be part of a team of engineers responsible for providing expert third-level technical assistance within the company. Provided support may be complex in nature, require considerable judgment, initiative, and specialized technical knowledge to resolve problems and/or develop recommended solutions. This individual will interact with the company’s various technology vendors, and will be expected to lead problem resolution efforts, direct and coach less senior engineers as appropriate, and take ownership within the TSS team for the maintenance of end-to-end connectivity and performance. Key Responsibilities: · In response to calls for assistance from lower level technical support engineers, provide expert assistance in evaluating, diagnosing, isolating, and repairing network faults and issues. Oversee and direct troubleshooting efforts to resolve issues as they occur. · Lead network outage recovery efforts. Develop work-arounds to problems, where possible. · Formulate effective approaches to resolving specific issues, and keep management apprised of the status of problem resolution efforts. · Work with other Company engineers and 3rd party vendors to arrive at permanent solutions to network issues. · Review and approve technical bulletins that document issues and workarounds to them. Write bulletins as necessary. · Develop tools, as required, in support of the activities of the Technical Support Services organization. · Assure complete and accurate documentation capturing the symptoms, root cause, and resolution of issues. · Analyze data from the Network Management System, Trouble Ticket System, and other sources to identify and isolate network impacting issues. Develop and execute action plans to resolve systemic issues · Actively contribute to the development of effective and efficient support processes. Improve the efficiency of the TSS organization by deploying best support practices throughout the team. Qualifications: · MS degree in Computer Science, Computer Engineering, EE, or related discipline required. PhD preferred. · 10 or more years of directly related experience · CCNP, CCSP, CCVP or higher Cisco certifications a definite plus. · 8 or more years experience in the design and troubleshooting of EV-DO networks including: · Extensive EVDO system architecture, design, expansion, and performance optimization experience · Change Management (CM) Fault Management (FM), Operations and Maintenance (O&M) features and functionality. · RF performance tuning and/or optimization experience a definite plus · Working knowledge of local area wireless networking architectures, technology, and standards, including 802.11b and 802.11g a plus. · Excellent written and verbal communications skills · Telecom switching experience a plus For consideration, submit your resume to jobs@springboardgrp.com. This is a contract-to-hire position. *Only candidates who meet the minimum qualifications will be contacted. Candidates should be willing to relocate to Itasca with no relocation package offered.

Ventura - Sr. System Administrator

This position is responsible for senior level troubleshooting of our network, application, and system problems. Sr.UNIX Systems Administrator must be able to work independently or in team environment to resolve networking, server, or application issues. Principle Accountabilities: Configure and troubleshoot UNIX servers (Linux, Solaris, MAC OSX), Cisco IOS products and firewall administration. Configure, build and deploy applications and patches to these servers Monitor server resources such as CPU, IO, and Disk to anticipate growth needs Must have exposure to advanced TCP/IP networking concepts including VPN Setup and manage MacOSX Server administration,SAN/NAS systems as well as backups. Setup and manage Linux Server administration, particularly with Postfix, Clam and Spam Assassin.Setup and manage VPNs, the Cisco VPN client. For more information please call Carol Crespo at 805-650-1814

Washingtondc - Service Delivery Lead

We have been retained to identify the right candidate for a role with an international non-profit. This individual will manage service level agreements for a large outsourced data center and telecom service. Summary: The Service Delivery Lead monitors and reports overall service delivery performance and quality for retained and outsourced services; ensures gap and root-cause analyses are conducted; and, manages the operational relationship with the Service Provider. Responsibilities: The Service Delivery Lead monitors service performance to ensure that service standards are met on a consistent basis. Facilitates the review and validation of service performance reporting distributed by the service Provider. Ensures the resolution of and/or escalates operational and Service Provider-related issues. Defines and revises service performance reports as needed to enable performance trend analysis and improved business decision-making. Provides service credit information to Commercial Management Lead to aid in invoice verification. Assists with invoice verification with a particular focus on the quantities of services invoiced for the billing period. Coordinates with the Commercial Management Lead and Finance Manager to capture/confirm business-value achievement - including the business case. Assists with periodic (internal and external) audits of retained and outsourced services activities to ensure compliance to policies and procedures; assists with root cause analysis of problem areas. Defines/refines changes to the Services and or Service Levels that require new initiatives, projects and/or contract changes. Facilitates the capacity planning process working with demand forecasts from the business unit and consumption data. Ensures compliance with infrastructure standards. Qualifications: Demonstrated strong verbal and written communication skills. Ability to coordinate, facilitate and direct simultaneous activities. Collaborative problem solver. Root-cause focused. Analytical and quantitative. Sound business judgment. Four year degree in Information Systems or related discipline preferred or equivalent experience. 10-15 years experience, including: 2-5 in service operations management, preferably data center operations; 1-3 years experience with management of our sourcing contracts; formal continuous improvement experience/training (e.g. Six Sigma).